Contact Us
Get in Touch
Have a question about a product, your order, or a research inquiry? Send us a message and we’ll respond within one business day.
Phone Number
314-551-2023
Location
Maryland Heights, MO
United States
Business Hours
Monday – Friday: 9am – 5pm CT
Saturday – Sunday: Closed
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Return Policy
Due to the nature of our products, Biotidez does not accept returns, as mishandling can cause premature degradation. If you’re not satisfied with your purchase, please reach out and a representative will be happy to help.
Shipping Policy
Biotidez ships to verified research and business addresses within the U.S. only, with orders processed the same or next business day. All products are sold strictly for research use only and risk of loss transfers to the buyer upon delivery to the carrier.
For full details, please review our Terms and Conditions.